Website Policy

Introduction
(Key Points of the Policy)

• This website provides general information related to medical care for those who become ill or injured while staying in Japan.
• Actual medical consultations and reservations are carried out not by the Company but by affiliated medical institutions.
• The Company assumes no responsibility whatsoever for the medical services or treatment provided by affiliated medical institutions.

Article 1
(Scope of Application)

1. This Policy applies to all relationships related to the use of this website (https://medical-assistance-japan.com/lang) by users (hereinafter referred to as “Users”), regardless of the type of device used (PC, mobile device, etc.).
2. Use of the website “CLINIC FOR” operated by Ems Medical Corporation, which is linked from this website (hereinafter referred to as “CliFor”), requires separate agreement to their terms of services and any other agreements requested by CliFor.
3. Other services provided by the Company are subject to the terms of use of the respective services.

Article 2
(Content of This Website)

1. This website provides general information about online and in-person medical consultation services available to Users who experience poor health: illness or injury during their stay in Japan.
   1. Online Consultation
      This website provides general information about online consultations. From this website, Users may access CliFor, a service affiliated with the Company. Users are required to book and receive online consultations using the CliFor system.
   2. In-Person Consultation
      This website provides general information about in-person consultations. From this website, Users may access CliFor, where multiple medical institutions are available. Users may select the medical institution of their choice, make a reservation, and visit the institution.
2. The Company does not provide clinical diagnosis, treatment, or any other medical practice on this website. All medical decisions regarding the Users’ health conditions are made by CliFor, and Users must explain their symptoms directly to CliFor.
3. The Company only provides general information and does not guarantee that Users will be able to receive medical services from a medical institution. The final decision as to whether medical services can be provided rests with CliFor.

Article 3
(Prohibited Acts)

Users must not engage in any of the following acts in relation to the use of this website:

1. Acts that violate this Policy.
2. Acts that violate laws and regulations or are related to criminal acts.
3. Acts of fraud or threats against the Company or third parties.
4. Acts contrary to public order and morals.
5. Acts related to antisocial activities (including but not limited to organized crime groups, members of organized crime groups, persons who ceased to be members of organized crime groups within five years, quasi-members of organized crime groups, companies affiliated with organized crime groups, corporate racketeers, political racketeers, crime groups with special intelligence, or other groups or members engaged in antisocial activities), or acts of providing benefits to antisocial forces.
6. Acts of transmitting information that contains computer viruses or other harmful computer programs.
7. Acts that place excessive load on the Company’s network or systems.
8. Acts of unauthorized access to, or attempts to gain unauthorized access to, the Company’s network or systems.
9. Acts of using this website for purposes other than its original purpose of obtaining general medical information.
10. Acts of reproducing, selling, publishing, or otherwise using information obtained through this website, unless explicitly permitted by this Policy or separately approved by the Company.
11. Acts of interfering with the operation of this website, damaging the Company’s credibility, or acts likely to do so.
12. Acts that are useful, or deemed useful, to the Company’s competitors.
13. Acts of reproducing, distributing, or disclosing part of this website.
14. Acts of modifying, deleting, decompiling, disassembling, or reverse engineering programs related to this website.
15. Acts of interfering with or impairing the integrity or security of this website’s systems, or attempting to decipher transmissions to or from the servers operating this website.
16. Acts of uploading invalid data, viruses, worms, or other software agents through this website.
17. Acts of using this website for commercial purposes or for the benefit of third parties, unless explicitly permitted by this Policy or separately approved by the Company.
18. Acts of directly or indirectly causing or facilitating any of the acts listed above.
19. Any other acts deemed inappropriate by the Company.

Article 4
(Modification, Suspension, and Interruption of the Website)

The Company may, without prior notice to the User, change the content of this Website or terminate its provision.

Article 5
(Copyright and Other Rights)

All copyrights and other rights (including rights under Articles 27 and 28 of the Copyright Act) in texts, images, programs, and all other information comprising this Website belong to the Company or those who have licensed such use to the Company. Users may not, without authorization, reproduce, reprint, modify, or otherwise make secondary use of such information.

Article 6
(Disclaimer and Indemnification)

1. The Company provides this Website on an “as-is” basis and makes no warranty, expressed or implied, that the information provided through this Website will meet the User’s particular purpose, or that it possesses the accuracy, usefulness, truthfulness, suitability, or compliance with laws and regulations as expected by the User.
2. The Company assumes no responsibility whatsoever for services, information, or management of personal information provided by CliFor. For CliFor’s services, please contact the service provider directly.
3. As the Company does not provide medical treatment, it shall bear no responsibility for the results of any medical treatment received by the User or for any improvement of symptoms.
4. Regardless of whether or not information is provided through this Website, the User shall decide independently on the use of medical services, and the Company shall bear no responsibility whatsoever for such decisions, except in cases of willful misconduct or negligence by the Company.
5. Under no circumstances shall the Company be liable for any damage, loss, or infringement of rights arising from hacking, tampering, or other unauthorized access or use of this Website, except in cases of willful misconduct or negligence by the Company.
6. Any transactions, communications, or disputes arising between the User and Emz Medical Corporation or any other third party in connection with the use of this Website shall be handled and resolved at the User’s own expense and responsibility, and the Company shall bear no responsibility whatsoever, except in cases of willful misconduct or negligence by the Company.
7. In the event that business operations of the Company or of Emz Medical Corporation are suspended or terminated, or in the event of a large concentration of inquiries, the Company may not be able to respond promptly to inquiries from Users depending on the circumstances of the Website. The User acknowledges this in advance.
8. Even if the User suffers damage in connection with this Website or this Policy, and even if the Company is liable to the User for contractual, tortious, or other reasons, the Company’s total liability shall not, except in cases of willful misconduct or gross negligence, exceed the total amount of medical fees or other contractual costs incurred for the Crifor services used through this Policy. The Company shall not be liable for special, incidental, indirect, future, or consequential damages, or for lost profits.
9. In the event that, in connection with acts of the User contrary to this Policy, the Company or its affiliates incur any loss, expense, damage, or liability (including reasonable attorney’s fees and court costs), the User shall compensate for all such amounts.

Article 7
(Personal Information)

The Company does not obtain any information that can identify individual users (such as name, address, telephone number, or email address) in connection with the use of this website.

Article 8
(Severability)

Even if any provision or part of this Policy is deemed invalid or unenforceable under laws or regulations, the remaining provisions or parts of this Policy shall continue to remain fully effective. The Company and the user shall endeavor to modify the invalid or unenforceable provision or part to the extent necessary to make it lawful and enforceable, while preserving its intent and ensuring a legally and economically equivalent effect.

Article 9
(Governing Law and Jurisdiction)

1. The governing law applicable to this Policy and the use of this website shall be the laws of Japan.
2. Any dispute arising out of or in connection with this Policy or the use of this website shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.